Account takeover is when a user's profile has been hijacked by a cyber criminal.

Artificial intelligence (AI) is a vast branch of computer science concerned with a development in software that allows computer systems to perform tasks that imitate human cognitive intelligence.

A botnet refers to an attack that uses multiple compromised devices in a network to conduct malicious activity without the victims knowledge.

Business Email Compromise is when a cyber criminal tricks a victim by impersonating a valuable or high-ranking individual within a business.

The process of screening or restricting content to objectionable content on the web, in the email inbox, or other mediums.

Email security is the practice of protecting email communication from unauthorized activity.

Email spam is unwanted or unsolicited emails that end up in your email inbox.

ICES is a type of email security that supplements cloud-based email services, providing email protection against a wide range of threats.

Machine learning is a branch of artificial intelligence that uses algorithms to teach computers to learn and program themselves in order to classify data or predict future outcomes.

Malware is malicious software that is designed to obtain valuable data or damage and destroy cyber systems.

Phishing is when a threat actor poses as a legitimate email sender in an attempt to get victims to give them sensitive information.

Ransomware is a combination of the words "ransom" and "software." The word ransomware refers to the downloading of malware and the encryption of valuable documents by a cyber criminal who will hold those documents until a ransom is payed.

A secure email gateway (SEG) or a secure email server (SEC) is a type of email security software that sits between inbound and outbound email communication.

Smishing is the process by which a threat actor sends fraudulent SMS messages in order to get victims to give away sensitive information or download malicious files.

Social engineering is an attack technique used by cyber-criminals to build trust with and trick their victims into fulfilling a request.

Spoofing is the process by which someone sends a fraudulent message using a false identity in order to solicit sensitive information.