Inside the SOC

Balada Injector: Darktrace’s Investigation into the Malware Exploiting WordPress Vulnerabilities

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Apr 2024
Apr 2024
This blog explores Darktrace’s detection of Balada Injector, a malware known to exploit vulnerabilities in WordPress to gain unauthorized access to networks. Darktrace was able to define numerous use-cases within customer environments which followed previously identified patterns of activity spikes across multiple weeks.


With millions of users relying on digital platforms in their day-to-day lives, and organizations across the world depending on them for their business operations, they have inevitably also become a prime target for threat actors. The widespread exploitation of popular services, websites and platforms in cyber-attacks highlights the pervasive nature of malicious actors in today’s threat landscape.

A prime illustration can be seen within the content management system WordPress. Its widespread use and extensive plug-in ecosystem make it an attractive target for attackers aiming to breach networks and access sensitive data, thus leading to routine exploitation attempts. In the End of Year Threat Report for 2023, for example, Darktrace reported that a vulnerability in one WordPress plug-in, namely an authentication bypass vulnerability in miniOrange's Social Login and Register. Darktrace observed it as one of the most exploited vulnerabilities observed across its customer base in the latter half of 2023.

Between September and October 2023, Darktrace observed a string of campaign-like activity associated with Balada Injector, a malware strain known to exploit vulnerabilities in popular plug-ins and themes on the WordPress platform in order to inject a backdoor to provide further access to affected devices and networks. Thanks to its anomaly-based detection, Darktrace DETECT™ was able to promptly identify suspicious connections associated with the Balada Injector, ensuring that security teams had full visibility over potential post-compromise activity and allowing them to act against offending devices.

What is Balada Injector?

The earliest signs of the Balada Injector campaign date back to 2017; however, it was not designated the name Balada Injector until December 2022 [1]. The malware utilizes plug-ins and themes in WordPress to inject a backdoor that redirects end users to malicious and fake sites. It then exfiltrates sensitive information, such as database credentials, archive files, access logs and other valuable information which may not be properly secured [1]. Balada Injector compromise activity is also reported to arise in spikes of activity that emerge every couple of weeks [4].

In its most recent attack activity patterns, specifically in September 2023, Balada Injector exploited a cross-site scripting (XSS) vulnerability in CVE-2023-3169 associated with the tagDiv composer plug-in. Some of the injection methods observed included HTML injections, database injections, and arbitrary file injections. In late September 2023, a similar pattern of behavior was observed, with the ability to plant a backdoor that could execute PHP code and install a malicious WordPress plug-in, namely ‘wp-zexit’.

According to external security researchers [2], the most recent infection activity spikes for Balada Injector include the following:

Pattern 1: ‘stay.decentralappps[.]com’ injections

Pattern 2: Autogenerated malicious WordPress users

Pattern 3: Backdoors in the Newspaper theme’s 404.php file

Pattern 4: Malicious ‘wp-zexit’ plug-in installation

Pattern 5: Three new Balada Injector domains (statisticscripts[.]com, dataofpages[.]com, and listwithstats[.]com)

Pattern 6: Promsmotion[.]com domain

Darktrace’s Coverage of Balada Injector

Darktrace detected devices across multiple customer environments making external connections to the malicious Balada Injector domains, including those associated with aforementioned six infection activity patterns. Across the incidents investigated by Darktrace, much of the activity appeared to be associated with TLS/SSL connectivity, related to Balada Injector endpoints, which correlated with the reported infection patterns of this malware. The observed hostnames were all recently registered and, in most cases, had IP geolocations in either the Netherlands or Ukraine.

In the observed cases of Balada Injector across the Darktrace fleet, Darktrace RESPOND™ was not active on the affected customer environments. If RESPOND had been active and enabled in autonomous response mode at the time of these attacks, it would have been able to quickly block connections to malicious Balada Injector endpoints as soon as they were identified by DETECT, thereby containing the threat.

Looking within the aforementioned activity patterns, Darktrace identified a Balada Injector activity within a customer’s environment on October 16, 2023, when a device was observed making a total of 9 connection attempts to ‘sleep[.]stratosbody[.]com’, a domain that had previously been associated with the malware [2]. Darktrace recognized that the endpoint had never been seen on the network, with no other devices having connected to it previously, thus treated it as suspicious.

Figure 1: The connection details above demonstrate 100% rare external connections were made from the internal device to the ‘sleep[.]stratosbody[.]com’ endpoint.

Similarly, on September 21, 2023, Darktrace observed a device on another customer network connecting to an external IP that had never previously been observed on the environment, 111.90.141[.]193. The associated server name was a known malicious endpoint, ‘stay.decentralappps[.]com’, known to be utilized by Balada Injector to host malicious scripts used to compromise WordPress sites. Although the ‘stay.decentralappps[.]com’ domain was only registered in September 2023, it was reportedly used in the redirect chain of the aforementioned stratosbody[.com] domain [2]. Such scripts can be used to upload backdoors, including malicious plug-ins, and create blog administrators who can perform administrative tasks without having to authenticate [2].

Figure 2: Advance Search results displaying the metadata logs surrounding the unusual connections to ‘stay.decentralappps[.]com’. A total of nine HTTP CONNECT requests were observed, with status messages “Proxy Authorization Required” and “Connection established”.

Darktrace observed additional connections within the same customer’s environment on October 10 and October 18, specifically SSL connections from two distinct source devices to the ‘stay.decentralappps[.]com’ endpoint. Within these connections, Darktrace observed the normalized JA3 fingerprints, “473f0e7c0b6a0f7b049072f4e683068b” and “aa56c057ad164ec4fdcb7a5a283be9fc”, the latter of which corresponds to GitHub results mentioning a Python client (curl_cffi) that is able to impersonate the TLS signatures of browsers or JA3 fingerprints [8].

Figure 3: Advanced Search query results showcasing Darktrace’s detection of SSL connections to ‘stay.decentralappps[.]com over port 443.

On September 29, 2023, a device on a separate customer’s network was observed connecting to the hostname ‘cdn[.]dataofpages[.]com’, one of the three new Balada Injector domains identified as part of the fifth pattern of activity outlined above, using a new SSL certificate via port 443. Multiple open-source intelligence (OSINT) vendors flagged this domain as malicious and associated with Balada Injector malware [9].

Figure 4: The Model Breach Event Log detailing the Balada Injector-related connections observed causing the ‘Anomalous External Activity from Critical Network Device’ DETECT model to breach.

On October 2, 2023, Darktrace observed the device of another customer connecting to the rare hostname, ‘js.statisticscripts[.]com’ with the IP address 185.39.206[.]161, both of which had only been registered in late September and are known to be associated with the Balada Injector.

Figure 5: Model Breach Event Log detailing connections to the hostname ‘js.statisticscripts[.]com’ over port 137.

On September 13, 2023, Darktrace identified a device on another customer’s network connecting to the Balada Injector endpoint ‘stay.decentralappps[.]com’ endpoint, with the destination IP 1.1.1[.]1, using the SSL protocol. This time, however, Darktrace also observed the device making subsequent connections to ‘get.promsmotion[.]com’ a subdomain of the ‘promsmotion[.]com’ domain. This domain is known to be used by Balada Injector actors to host malicious scripts that can be injected into the WordPress Newspaper theme as potential backdoors to be leveraged by attackers.

In a separate case observed on September 14, Darktrace identified a device on another environment connecting to the domain ‘collect[.]getmygateway[.]com’ with the IP 88.151.192[.]254. No other device on the customer’s network had visited this endpoint previously, and the device in question was observed repeatedly connecting to it via port 443 over the course of four days. While this specific hostname had not been linked with a specific activity pattern of Balada Injector, it was reported as previously associated with the malware in September 2023 [2].

Figure 6: Model Breach Event Log displaying a customer device making repeated connections to the endpoint ‘collect[.]getmygateway[.]com’, breaching the DETECT model ‘Repeating Connections Over 4 Days’.

In addition to DETECT’s identification of this suspicious activity, Darktrace’s Cyber AI Analyst™ also launched its own autonomous investigation into the connections. AI Analyst was able to recognize that these separate connections that took place over several days were, in fact, connected and likely represented command-and-control (C2) beaconing activity that had been taking place on the customer networks.

By analyzing the large number of external connections taking place on a customer’s network at any one time, AI Analyst is able to view seemingly isolated events as components of a wider incident, ensuring that customers maintain full visibility over their environments and any emerging malicious activity.

Figure 7: Cyber AI Analyst investigation detailing the SSL connectivity observed, including endpoint details and overall summary of the beaconing activity.


While Balada Injector’s tendency to interchange C2 infrastructure and utilize newly registered domains may have been able to bypass signature-based security measures, Darktrace’s anomaly-based approach enabled it to swiftly identify affected devices across multiple customer environments, without needing to update or retrain its models to keep pace with the evolving iterations of WordPress vulnerabilities.

Unlike traditional measures, Darktrace DETECT’s Self-Learning AI focusses on behavioral analysis, crucial for identifying emerging threats like those exploiting commonly used platforms such as WordPress. Rather than relying on historical threat intelligence or static indicators of compromise (IoC) lists, Darktrace identifies the subtle deviations in device behavior, such as unusual connections to newly registered domains, that are indicative of network compromise.

Darktrace’s suite of products, including DETECT+RESPOND, is uniquely positioned to proactively identify and contain network compromises from the onset, offering vital protection against disruptive cyber-attacks.

Credit to: Justin Torres, Cyber Analyst, Nahisha Nobregas, Senior Cyber Analyst


Darktrace DETECT Model Coverage

  • Anomalous Server Activity / Anomalous External Activity from Critical Network Device
  • Anomalous Connection / Anomalous SSL without SNI to New External
  • Anomalous Connection / Rare External SSL Self-Signed
  • Compliance / Possible DNS Over HTTPS/TLS
  • Compliance / External Windows Communications
  • Compromise / Repeating Connections Over 4 Days
  • Compromise / Beaconing Activity To External Rare
  • Compromise / SSL Beaconing to Rare Destination
  • Compromise / HTTP Beaconing to Rare Destination
  • Compromise / Suspicious TLS Beaconing To Rare External
  • Compromise / Large DNS Volume for Suspicious Domain
  • Anomalous Server Activity / Outgoing from Server
  • Anomalous Server Activity / Rare External from Server
  • Device / Suspicious Domain


IoC - Type - Description + Confidence

collect[.]getmygateway[.]com - Hostname - Balada C2 Endpoint

cdn[.]dataofpages[.]com - Hostname - Balada C2 Endpoint

stay[.]decentralappps[.]com - Hostname - Balada C2 Endpoint

get[.]promsmotion[.]com - Hostname - Balada C2 Endpoint

js[.]statisticscripts[.]com - Hostname - Balada C2 Endpoint

sleep[.]stratosbody[.]com - Hostname - Balada C2 Endpoint

trend[.]stablelightway[.]com - Hostname - Balada C2 Endpoint

cdn[.]specialtaskevents[.]com - Hostname - Balada C2 Endpoint

88.151.192[.]254 - IP Address - Balada C2 Endpoint

185.39.206[.]160 - IP Address - Balada C2 Endpoint

111.90.141[.]193 - IP Address - Balada C2 Endpoint

185.39.206[.]161 - IP Address - Balada C2 Endpoint

2.59.222[.]121 - IP Address - Balada C2 Endpoint

80.66.79[.]253 - IP Address - Balada C2 Endpoint

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) - User Agent - Observed User Agent in Balada C2 Connections

Gecko/20100101 Firefox/68.0 - User Agent - Observed User Agent in Balada C2 Connections

Mozilla/5.0 (Windows NT 10.0; Win64; x64) - User Agent - Observed User Agent in Balada C2 Connections

AppleWebKit/537.36 (KHTML, like Gecko) - User Agent - Observed User Agent in Balada C2 Connections

Chrome/ - User Agent - Observed User Agent in Balada C2 Connections

Safari/537.36 - User Agent - Observed User Agent in Balada C2 Connections

Edge/117.0.2045.36 - User Agent - Observed User Agent in Balada C2 Connections


Technique - Tactic - ID - Sub Technique

Exploit Public-Facing Application



Web Protocols




Protocol Tunneling



Default Accounts




Domain Accounts




External Remote Services




Local Accounts




Application Layer Protocol




Browser Extensions




Encrypted Channel



Fallback Channels



Multi-Stage Channels



Non-Standard Port



Supply Chain Compromise



Commonly Used Port











[8] https[:]//github[.]com/yifeikong/curl_cffi/blob/master/


Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Justin Torres
Cyber Analyst
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Inside the SOC

Stemming the Citrix Bleed Vulnerability with Darktrace’s ActiveAI Platform

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May 2024

What is Citrix Bleed?

Since August 2023, cyber threat actors have been actively exploiting one of the most significant critical vulnerabilities disclosed in recent years: Citrix Bleed. Citrix Bleed, also known as CVE-2023-4966, remained undiscovered and even unpatched for several months, resulting in a wide range of security incidents across business and government sectors [1].

How does Citrix Bleed vulnerability work?

The vulnerability, which impacts the Citrix Netscaler Gateway and Netscaler ADC products, allows for outside parties to hijack legitimate user sessions, thereby bypassing password and multifactor authentication (MFA) requirements.

When used as a means of initial network access, the vulnerability has resulted in the exfiltration of sensitive data, as in the case of Xfinity, and even the deployment of ransomware variants including Lockbit [2]. Although Citrix has released a patch to address the vulnerability, slow patching procedures and the widespread use of these products has resulted in the continuing exploitation of Citrix Bleed into 2024 [3].

How Does Darktrace Handle Citrix Bleed?

Darktrace has demonstrated its proficiency in handling the exploitation of Citrix Bleed since it was disclosed back in 2023; its anomaly-based approach allows it to efficiently identify and inhibit post-exploitation activity as soon as it surfaces.  Rather than relying upon traditional rules and signatures, Darktrace’s Self-Learning AI enables it to understand the subtle deviations in a device’s behavior that would indicate an emerging compromise, thus allowing it to detect anomalous activity related to the exploitation of Citrix Bleed.

In late 2023, Darktrace identified an instance of Citrix Bleed exploitation on a customer network. As this customer had subscribed to the Proactive Threat Notification (PTN) service, the suspicious network activity surrounding the compromise was escalated to Darktrace’s Security Operation Center (SOC) for triage and investigation by Darktrace Analysts, who then alerted the customer’s security team to the incident.

Darktrace’s Coverage

Initial Access and Beaconing of Citrix Bleed

Darktrace’s initial detection of indicators of compromise (IoCs) associated with the exploitation of Citrix Bleed actually came a few days prior to the SOC alert, with unusual external connectivity observed from a critical server. The suspicious connection in question, a SSH connection to the rare external IP 168.100.9[.]137, lasted several hours and utilized the Windows PuTTY client. Darktrace also identified an additional suspicious IP, namely 45.134.26[.]2, attempting to contact the server. Both rare endpoints had been linked with the exploitation of the Citrix Bleed vulnerability by multiple open-source intelligence (OSINT) vendors [4] [5].

Darktrace model alert highlighting an affected device making an unusual SSH connection to 168.100.9[.]137 via port 22.
Figure 1: Darktrace model alert highlighting an affected device making an unusual SSH connection to 168.100.9[.]137 via port 22.

As Darktrace is designed to identify network-level anomalies, rather than monitor edge infrastructure, the initial exploitation via the typical HTTP buffer overflow associated with this vulnerability fell outside the scope of Darktrace’s visibility. However, the aforementioned suspicious connectivity likely constituted initial access and beaconing activity following the successful exploitation of Citrix Bleed.

Command and Control (C2) and Payload Download

Around the same time, Darktrace also detected other devices on the customer’s network conducting external connectivity to various endpoints associated with remote management and IT services, including Action1, ScreenConnect and Fixme IT. Additionally, Darktrace observed devices downloading suspicious executable files, including “tniwinagent.exe”, which is associated with the tool Total Network Inventory. While this tool is typically used for auditing and inventory management purposes, it could also be leveraged by attackers for the purpose of lateral movement.


In the days surrounding this compromise, Darktrace observed multiple devices engaging in potential defense evasion tactics using the ScreenConnect and Fixme IT services. Although ScreenConnect is a legitimate remote management tool, it has also been used by threat actors to carry out C2 communication [6]. ScreenConnect itself was the subject of a separate critical vulnerability which Darktrace investigated in early 2024. Meanwhile, CISA observed that domains associated with Fixme It (“fixme[.]it”) have been used by threat actors attempting to exploit the Citrix Bleed vulnerability [7].

Reconnaissance and Lateral Movement

A few days after the detection of the initial beaconing communication, Darktrace identified several devices on the customer’s network carrying out reconnaissance and lateral movement activity. This included SMB writes of “PSEXESVC.exe”, network scanning, DCE-RPC binds of numerous internal devices to IPC$ shares and the transfer of compromise-related tools. It was at this point that Darktrace’s Self-Learning AI deemed the activity to be likely indicative of an ongoing compromise and several Enhanced Monitoring models alerted, triggering the aforementioned PTNs and investigation by Darktrace’s SOC.

Darktrace observed a server on the network initiating a wide range of connections to more than 600 internal IPs across several critical ports, suggesting port scanning, as well as conducting unexpected DCE-RPC service control (svcctl) activity on multiple internal devices, amongst them domain controllers. Additionally, several binds to server service (srvsvc) and security account manager (samr) endpoints via IPC$ shares on destination devices were detected, indicating further reconnaissance activity. The querying of these endpoints was also observed through RPC commands to enumerate services running on the device, as well as Security Account Manager (SAM) accounts.  

Darktrace also identified devices performing SMB writes of the WinRAR data compression tool, in what likely represented preparation for the compression of data prior to data exfiltration. Further SMB file writes were observed around this time including PSEXESVC.exe, which was ultimately used by attackers to conduct remote code execution, and one device was observed making widespread failed NTLM authentication attempts on the network, indicating NTLM brute-forcing. Darktrace observed several devices using administrative credentials to carry out the above activity.

In addition to the transfer of tools and executables via SMB, Darktrace also identified numerous devices deleting files through SMB around this time. In one example, an MSI file associated with the patch management and remediation service, Action1, was deleted by an attacker. This legitimate security tool, if leveraged by attackers, could be used to uncover additional vulnerabilities on target networks.

A server on the customer’s network was also observed writing the file “m.exe” to multiple internal devices. OSINT investigation into the executable indicated that it could be a malicious tool used to prevent antivirus programs from launching or running on a network [8].

Impact and Data Exfiltration

Following the initial steps of the breach chain, Darktrace observed numerous devices on the customer’s network engaging in data exfiltration and impact events, resulting in additional PTN alerts and a SOC investigation into data egress. Specifically, two servers on the network proceeded to read and download large volumes of data via SMB from multiple internal devices over the course of a few hours. These hosts sent large outbound volumes of data to MEGA file storage sites using TLS/SSL over port 443. Darktrace also identified the use of additional file storage services during this exfiltration event, including 4sync, file[.]io, and easyupload[.]io. In total the threat actor exfiltrated over 8.5 GB of data from the customer’s network.

Darktrace Cyber AI Analyst investigation highlighting the details of a data exfiltration attempt.
Figure 2: Darktrace Cyber AI Analyst investigation highlighting the details of a data exfiltration attempt.

Finally, Darktrace detected a user account within the customer’s Software-as-a-Service (SaaS) environment conducting several suspicious Office365 and AzureAD actions from a rare IP for the network, including uncommon file reads, creations and the deletion of a large number of files.

Unfortunately for the customer in this case, Darktrace RESPOND™ was not enabled on the network and the post-exploitation activity was able to progress until the customer was made aware of the attack by Darktrace’s SOC team. Had RESPOND been active and configured in autonomous response mode at the time of the attack, it would have been able to promptly contain the post-exploitation activity by blocking external connections, shutting down any C2 activity and preventing the download of suspicious files, blocking incoming traffic, and enforcing a learned ‘pattern of life’ on offending devices.


Given the widespread use of Netscaler Gateway and Netscaler ADC, Citrix Bleed remains an impactful and potentially disruptive vulnerability that will likely continue to affect organizations who fail to address affected assets. In this instance, Darktrace demonstrated its ability to track and inhibit malicious activity stemming from Citrix Bleed exploitation, enabling the customer to identify affected devices and enact their own remediation.

Darktrace’s anomaly-based approach to threat detection allows it to identify such post-exploitation activity resulting from the exploitation of a vulnerability, regardless of whether it is a known CVE or a zero-day threat. Unlike traditional security tools that rely on existing threat intelligence and rules and signatures, Darktrace’s ability to identify the subtle deviations in a compromised device’s behavior gives it a unique advantage when it comes to identifying emerging threats.

Credit to Vivek Rajan, Cyber Analyst, Adam Potter, Cyber Analyst


Darktrace モデルカバレッジ

Device / Suspicious SMB Scanning Activity

Device / ICMP Address Scan

Device / Possible SMB/NTLM Reconnaissance

Device / Network Scan

Device / SMB Lateral Movement

Device / Possible SMB/NTLM Brute Force

Device / Suspicious Network Scan Activity

User / New Admin Credentials on Server

Anomalous File / Internal::Unusual Internal EXE File Transfer

Compliance / SMB Drive Write

Device / New or Unusual Remote Command Execution

Anomalous Connection / New or Uncommon Service Control

Anomalous Connection / Rare WinRM Incoming

Anomalous Connection / Unusual Admin SMB Session

Device / Unauthorised Device

User / New Admin Credentials on Server

Anomalous Server Activity / Outgoing from Server

Device / Long Agent Connection to New Endpoint

Anomalous Connection / Multiple Connections to New External TCP Port

Device / New or Uncommon SMB Named Pipe

Device / Multiple Lateral Movement Model Breaches

Device / Large Number of Model Breaches

Compliance / Remote Management Tool On Server

Device / Anomalous RDP Followed By Multiple Model Breaches

Device / SMB Session Brute Force (Admin)

Device / New User Agent

Compromise / Large Number of Suspicious Failed Connections

Unusual Activity / Unusual External Data Transfer

Unusual Activity / Enhanced Unusual External Data Transfer

Device / Increased External Connectivity

Unusual Activity / Unusual External Data to New Endpoints

Anomalous Connection / Data Sent to Rare Domain

Anomalous Connection / Uncommon 1 GiB Outbound

Anomalous Connection / Active Remote Desktop Tunnel

Anomalous Server Activity / Anomalous External Activity from Critical Network Device

Compliance / Possible Unencrypted Password File On Server

Anomalous Connection / Suspicious Read Write Ratio and Rare External

Device / Reverse DNS Sweep]

Unusual Activity / Possible RPC Recon Activity

Anomalous File / Internal::Executable Uploaded to DC

Compliance / SMB Version 1 Usage

Darktrace AI Analyst Incidents

Scanning of Multiple Devices

Suspicious Remote Service Control Activity

SMB Writes of Suspicious Files to Multiple Devices

Possible SSL Command and Control to Multiple Devices

Extensive Suspicious DCE-RPC Activity

Suspicious DCE-RPC Activity

Internal Downloads and External Uploads

Unusual External Data Transfer

Unusual External Data Transfer to Multiple Related Endpoints


Technique – Tactic – ID – Sub technique of

Network Scanning – Reconnaissance - T1595 - T1595.002

Valid Accounts – Defense Evasion, Persistence, Privilege Escalation, Initial Access – T1078 – N/A

Remote Access Software – Command and Control – T1219 – N/A

Lateral Tool Transfer – Lateral Movement – T1570 – N/A

Data Transfers – Exfiltration – T1567 – T1567.002

Compressed Data – Exfiltration – T1030 – N/A

NTLM Brute Force – Brute Force – T1110 - T1110.001

AntiVirus Deflection – T1553 - NA

Ingress Tool Transfer   - COMMAND AND CONTROL - T1105 - NA

Indicators of Compromise (IoCs)

204.155.149[.]37 – IP – Possible Malicious Endpoint

199.80.53[.]177 – IP – Possible Malicious Endpoint

168.100.9[.]137 – IP – Malicious Endpoint

45.134.26[.]2 – IP – Malicious Endpoint

13.35.147[.]18 – IP – Likely Malicious Endpoint

13.248.193[.]251 – IP – Possible Malicious Endpoint

76.223.1[.]166 – IP – Possible Malicious Endpoint

179.60.147[.]10 – IP – Likely Malicious Endpoint

185.220.101[.]25 – IP – Likely Malicious Endpoint

141.255.167[.]250 – IP – Malicious Endpoint

106.71.177[.]68 – IP – Possible Malicious Endpoint

cat2.hbwrapper[.]com – Hostname – Likely Malicious Endpoint

aj1090[.]online – Hostname – Likely Malicious Endpoint

dc535[.]4sync[.]com – Hostname – Likely Malicious Endpoint

204.155.149[.]140 – IP - Likely Malicious Endpoint

204.155.149[.]132 – IP - Likely Malicious Endpoint

204.155.145[.]52 – IP - Likely Malicious Endpoint

204.155.145[.]49 – IP - Likely Malicious Endpoint


Vivek Rajan
Cyber Analyst



How to Protect your Organization Against Microsoft Teams Phishing Attacks

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May 2024

The problem: Microsoft Teams phishing attacks are on the rise

Around 83% of Fortune 500 companies rely on Microsoft Office products and services1, with Microsoft Teams and Microsoft SharePoint in particular emerging as critical platforms to the business operations of the everyday workplace. Researchers across the threat landscape have begun to observe these legitimate services being leveraged more and more by malicious actors as an initial access method.

As Teams becomes a more prominent feature of the workplace many employees rely on it for daily internal and external communication, even surpassing email usage in some organizations. As Microsoft2 states, "Teams changes your relationship with email. When your whole group is working in Teams, it means you'll all get fewer emails. And you'll spend less time in your inbox, because you'll use Teams for more of your conversations."

However, Teams can be exploited to send targeted phishing messages to individuals either internally or externally, while appearing legitimate and safe. Users might receive an external message request from a Teams account claiming to be an IT support service or otherwise affiliated with the organization. Once a user has accepted, the threat actor can launch a social engineering campaign or deliver a malicious payload. As a primarily internal tool there is naturally less training and security awareness around Teams – due to the nature of the channel it is assumed to be a trusted source, meaning that social engineering is already one step ahead.

Screenshot of a Microsoft Teams message request from a Midnight Blizzard-controlled account (courtesy of Microsoft)
Figure 1: Screenshot of a Microsoft Teams message request from a Midnight Blizzard-controlled account (courtesy of Microsoft)

Microsoft Teams Phishing Examples

Microsoft has identified several major phishing attacks using Teams within the past year.

In July 2023, Microsoft announced that the threat actor known as Midnight Blizzard – identified by the United States as a Russian state-sponsored group – had launched a series of phishing campaigns via Teams with the aim of stealing user credentials. These attacks used previously compromised Microsoft 365 accounts and set up new domain names that impersonated legitimate IT support organizations. The threat actors then used social engineering tactics to trick targeted users into sharing their credentials via Teams, enabling them to access sensitive data.  

At a similar time, threat actor Storm-0324 was observed sending phishing lures via Teams containing links to malicious SharePoint-hosted files. The group targeted organizations that allow Teams users to interact and share files externally. Storm-0324’s goal is to gain initial access to hand over to other threat actors to pursue more dangerous follow-on attacks like ransomware.

Darktrace がMicrosoft Teamsのフィッシングを阻止する方法について、さらに詳しく知りたい方は、ブログをお読みください: 餌に喰いつくな:Darktrace Microsoft Teamsのフィッシング攻撃を阻止する方法

The market: Existing Microsoft Teams security solutions are insufficient

Microsoft’s native Teams security focuses on payloads, namely links and attachments, as the principal malicious component of any phishing. These payloads are relatively straightforward to detect with their experience in anti-virus, sandboxing, and IOCs. However, this approach is unable to intervene before the stage at which payloads are delivered, before the user even gets the chance to accept or deny an external message request. At the same time, it risks missing more subtle threats that don’t include attachments or links – like early stage phishing, which is pure social engineering – or completely new payloads.

Equally, the market offering for Teams security is limited. Security solutions available on the market are always payload-focused, rather than taking into account the content and context in which a link or attachment is sent. Answering questions like:

  • Does it make sense for these two accounts to speak to each other?
  • Are there any linguistic indicators of inducement?

Furthermore, they do not correlate with email to track threats across multiple communication environments which could signal a wider campaign. Effectively, other market solutions aren’t adding extra value – they are protecting against the same types of threats that Microsoft is already covering by default.

The other aspect of Teams security that native and market solutions fail to address is the account itself. As well as focusing on Teams threats, it’s important to analyze messages to understand the normal mode of communication for a user, and spot when a user’s Teams activity might signal account takeover.

The solution: How Darktrace protects Microsoft Teams against sophisticated threats

With its biggest update to Darktrace/Email ever, Darktrace now offers support for Microsoft Teams. With that, we are bringing the same AI philosophy that protects your email and accounts to your messaging environment.  

Our Self-Learning AI looks at content and context for every communication, whether that’s sent in an email or Teams message. It looks at actual user behavior, including language patterns, relationship history of sender and recipient, tone and payloads, to understand if a message poses a threat. This approach allows Darktrace to detect threats such as social engineering and payloadless attacks using visibility and forensic capabilities that Microsoft security doesn’t currently offer, as well as early symptoms of account compromise.  

Unlike market solutions, Darktrace doesn’t offer a siloed approach to Teams security. Data and signals from Teams are shared across email to inform detection, and also with the wider Darktrace ActiveAI security platform. By correlating information from email and Teams with network and apps security, Darktrace is able to better identify suspicious Teams activity and vice versa.  

Interested in the other ways Darktrace/Email augments threat detection? Read our latest blog on how improving the quality of end-user reporting can decrease the burden on the SOC. To find our more about Darktrace's enduring partnership with Microsoft, click here.


[1] Essential Microsoft Office Statistics in 2024

[2] Microsoft blog, Microsoft Teams and email, living in harmony, 2024

Carlos Gray
Product Manager
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